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Getting GM Employees to Speak Up About Safety

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Washington Post
Finally, Robert Bies, a Georgetown University management professor who has studied what keeps employees from delivering bad news, says that what matters is how people are recognized for suggesting safety problems. For one, employees should be recognized in groups, rather than alone. "Make it a hall of fame. Call out many people together," he says. "Employees have to see that it's a collective group of people, and not just isolated individual whistleblowers. That's when people begin to see that it's an acceptable behavior."