Ernst Leads Panel on International Operations

November 23, 2010

On Monday, Nov. 22, 2010, Georgetown University McDonough School of Business Deputy Dean Ricardo Ernst moderated a panel on International Operations, organized by the Georgetown Operations Associations, an MBA student group.

Ernst, who also is a professor of operations and information management, lead panelists Harvey Raymundo, customer experience director for American Express’s Global Disputes Network; Jean-Fran├žois Arvis, senior economist with the World Bank’s International Trade Department; John Scicchitano, USAID’s program manager for global food security early warning; and Ron Middlebrooks, director of USPS’s International Civilian & Military Transportation and Global Networks. The panelists discussed their experiences working on international projects, including the management decisions around strategy, operations, and execution.
American Express sponsored the event.