Professor Turner is a Professor at Georgetown University. She has a joint appointment in the Communication, Culture, and Technology Program (CCT) and the McDonough School of Business. She also holds the Annette N. Shelby Endowed Chair in Business & Leadership Communication in the McDonough School of Business and is the Director of the CCT program.
Over the past twenty-five years at Georgetown, her research has explored the use of communication technologies by individuals and organizations. Specific examples of this research include the study of instant messaging and multicommunicating, online communication as a form of social support, and the implementation of telemedicine technology as a means of augmenting the delivery of health care services.
Her research on how leaders communicate within a world of digital devices led to her research on social presence and her book, Being Present: Commanding Attention at Work and at Home by Managing Your Social Presence, published in January 2022 with Georgetown University Press . This book provides strategies for addressing the challenges of engaging attention in a world of digital devices. The book earned a 2022 Gold Medal Axiom Publishing Award given to promising business titles and was listed on JP Morgan’s 2022 Summer Reading list as a top 10 book.
Professor Turner teaches graduate students in the CCT program and undergraduates, graduates, and executives in the McDonough School of Business. Some of the organizations she has worked with include: the National Association of Broadcasters, Verizon, the World Bank, the District of Columbia Public Schools, Texas Instruments, the U.S. Department of Agriculture, Edward Jones, the U.S. Chamber of Commerce, Sprint, Rolls Royce, the Pentagon, and the Staff of the U.S. Senate. Professor Turner has published over 75 articles and book chapters and presented her work nationally and internationally. She loves teaching students and discovering the complexities of communication.