McDonough School of Business

Operations and Analytics

The OPAN Area develops thought leadership to solve emerging, impactful, and applied issues in business analytics, risk and decision analysis, and global operations. Students learn to master these areas, as well as how to use information systems and technologies to support these activities.

At the McDonough School of Business, the Operations and Analytics (OPAN) Area combines four related science-based disciplines:

The area’s expertise and future growth opportunities are broadly classified into global operations, risk management, and business analytics. These opportunities represent both proven research interests for OPAN faculty and programmatic potential for research and teaching at all levels of business pedagogy.

The mission of the OPAN Area is to contribute to fundamental research disseminated in outlets that have the highest impact. To provide superior and transformational education at the Undergraduate, Graduate, and Executive levels: in global operations, risk management, business analytics, decision processes, and the use of information systems and technologies that support these activities. To excel in our curricular and professional development objectives in a manner consistent with our traditions and values system.

Operations and Analytics Faculty

Vishal Agrawal

Henry J. Blommer Family Endowed Chair in Sustainable Business, Professor of Operations and Information Management, Academic Director, Business of Sustainability Initiative

Volodymyr Babich


Kelly Baker

Adjunct Professor

Michael Borbacs

Chief Information Officer (CIO)

Shiliang Cui

Provost’s Distinguished Associate Professor

Robin Dillon-Merrill

Professor and Operations and Information Management Area Chair

Ben Dussault

Associate Professor of the Practice

Ricardo Ernst

Baratta Chair in Global Business and Executive Director, Latin American Leadership Program

Kasra Ferdows

Heisley Family Chair of Global Manufacturing
Professor of Operations and Analytics

Greg Frazier

Director of Planning and Budget
Adjunct Professor

Jose Luis Guerrero

Associate Professor

Harvey Iglarsh

Associate Professor

Victor Jose


Dawson Kaaua

Assistant Professor

Sonia Kaestner

Adjunct Faculty

Bardia Kamrad

Senior Associate Dean, Special Projects, Professor of Operations, Academic Director for the Executive MBA (EMBA) Program, and Academic Director for the Executive Masters in Leadership in Qatar, EML-Q
Professor of Operations and Information Management (OPIM)

Amrita Kundu

Assistant Professor

Gregory Lyon

Assistant Teaching Professor in Business Analytics

Ho-Yin Mak

Associate Professor

Bonnie Montano

Teaching Professor and Co-Academic Director, Reach Program

Emisa Nategh

Assistant Teaching Professor in Operations and Analytics

Keith Ord

Emeritus Faculty

Erjona Prifti

Chief Financial and Administrative Officer

Michael Rossetti

Adjunct Faculty

Jonathan Schwabish

Adjunct Professor

Betsy P. Sigman

Distinguished Teaching Professor Emeritus

Jonathan Stroud

Associate Professor

Sezer Ulku

Professor and Academic Director of the MBA Global Business Experience

Canan Ulu

Associate Professor

Qiuping Yu

Associate Professor

Safak Yucel

Associate Professor

Babak Zafari

Associate Professor of the Practice and Academic Director for the Master of Science in Business Analytics Program
Academic Director, Master of Science in Business Analytics

News from Operations and Analytics

More Operations and Analytics Faculty News
CNN en Espanol

In the News item

Is It Safe to Invest in Bitcoin Through ETF Funds?

Georgetown University Professor, co-editor of “Trust, Digital Business and Technology Issues and Challenges”, from Routledge, 2023, José Guerrero-Cusumano, explains the different types of digital currencies and the pros and cons of ETF investment funds.

January 22, 2024

Alumni from the operations and information management major, now called the operations analytics major, at the 20th anniversary event in the Hariri Building.

News Story

McDonough Celebrates 20th Anniversary of Operations and Analytics Major

Georgetown McDonough students, alumni, and community members came together earlier this month to recognize the two decades of growth and innovation in the Undergraduate Program’s Operations and…

May 15, 2023

Photo of manufacturing warehouse

News Story

Office Hours: Kasra Ferdows on How Companies Can Make Manufacturing a Critical Component of Their Business Strategies

Manufacturing matters. It is key to the prosperity of companies on a nationwide scale. In 2021, the world generated $16.35 trillion in manufacturing, representing 17% of the world’s gross domestic…

April 26, 2023