Management
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Redefining Leadership in the Age of the New Normal
Christine Porath, a professor at Georgetown University’s McDonough School of Business, says, “When you build a relationship on trust, then the majority of people are OK with tough love.”
Category: In the News item
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Pandemic Affected Access to End-of-Life Care, Widened Inequalities, Panelists Say
A recent qualitative study found that older adults are resistant to advance care planning, don’t understand palliative care and have low trust in the healthcare system, commented Bill Novelli, professor of practice and former CEO of AARP.
Category: In the News item
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Unions Eye Brookings, Urban Institute as Push to Organize Think Tanks Grows
“I will be curious to see how many high-powered professional workers, who are researchers at think tanks are going to want a union to represent them,” said Douglas McCabe, a professor at Georgetown University’s McDonough School of Business.
Category: In the News item
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New Management Courses Focus on Diversity, Equity, and Inclusion (DEI)
The year has been a pivotal time for many to reflect on their efforts in diversity, equity, and inclusion (DEI). Georgetown’s McDonough School of Business continues to make addressing racial inequali
Category: News Story
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One Year Into the Pandemic, the Mute Button Has Been the Best (and Worst) at Work
“Our remote worlds can also make it tougher to brainstorm creatively,” said Catherine Tinsley, professor of management.
Category: In the News item
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How to Make More of Your Meetings and More Tips For Store Owners
If your staff tends to be rather taciturn when it comes to greeting customers or even each other, Christine Porath, a management prof at Georgetown University, suggests adopting the 10-5 rule: if someone is within 10 feet of a customer or another employee, acknowledge the person, make eye contact and smile; if you’re within 5 feet, say hello. It’s an idea she witnessed at a healthcare company, which soon after adopting the rule found improvements in referral rates, patient satisfaction scores, and overall effectiveness. “It makes people feel respected, valued and that they belong,” she says in her book Mastering Civility: A Manifesto For The Workplace.
Category: In the News item
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MBA Program Selects Class of 2021 Leadership Fellows
The MBA Program has chosen its 2021 Leadership Fellows in a highly competitive application process. The fellows will participate in a three-course experiential coaching program for the spring semeste
Category: News Story
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Jane Fraser has to Fix Citigroup. It will be a Tough Job.
Catherine Tinsley, a professor of management at Georgetown University’s McDonough School of Business, said researchers had found that corporate boards were more likely to appoint women to positions of power — as leaders or to positions on boards — if their companies were struggling.
Category: In the News item
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A CEO’s Guide to Crafting a Message that Reassures and Inspires Staff During a Crisis
Especially during a crisis, employees will be curious to know how leadership is thinking about the future. In the Harvard Business Review, management professors Brooks Holtom and Amy Edmondson and TINYPulse CEO David Niu write that leaders should clearly communicate their plans — and how they came up with those plans.
Category: In the News item
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Why New Survey That Shows Low Public Confidence In States To Distribute Covid-19 Vaccine Is A Wake-Up Call For Business Leaders
Bob Bies is a professor of management a Georgetown University’s McDonough School of Business. He works with executives on building trust with their employees and customers and clients. The following steps he said states can take to build public confidence in their ability to distribute the vaccine may provide insights and inspiration to business executives on how to restore public trust in their companies during and after a crisis.
Category: In the News item