Ken Dodelin is Vice President of Digital Customer Experiences at Capital One, where he leads mobile apps, Web sites, messaging (email, SMS and push notifications) and Eno, Capital One's virtual assistant. Previously, Ken served as VP of Product Development at Cricket Media and Director of Mobile Products at The Washington Post. Ken also founded and led Mobile Surroundings, which produced the "It Happened Here" mobile app that reached #1 in the iTunes Travel category. Ken previously led mobile business development efforts for AOL where he identified, evaluated and negotiated digital partnerships. Ken holds a JD and MBA from the University of North Carolina – Chapel Hill and a BS in Psychology from the College of William & Mary.