Shiliang (John) Cui is a Professor of Operations and Analytics and the Co-Director of the International Business, Language, and Culture (IBLC) Bachelor of Science Program at the McDonough School of Business of Georgetown University. He completed his Ph.D. from the Wharton School of the University of Pennsylvania in 2014. His research interests focus on process improvement in both products (specifically product design and supply chain strategies) and services (specifically innovative service mechanisms).