Operations Management

The growth of integrated management systems linked to operations planning has led to a significant demand for professionals with a knowledge and understanding of information systems and related quantitative and statistical problem solving skills. The Operations and Information Management major prepares students to meet these challenges by providing a thorough foundation in the essential concepts of operations management, management science, statistics, and information systems. The primary mission in this major is on the analysis of business decisions and processes, supply chains, and effective use of quantitative methods and information technology to improve business operations.
Student Learning Goals for Completion of the OPIM Major

  • A deep understanding of process analysis. This includes learning about notions of process flow, bottlenecks, capacities, buffers, congestion and queues, as well as the effects of variability and quality management systems on the performance of the process.
  • An appreciation of the issues involved in the management of global supply chains. The broad objective is to understand how agility, adaptability, and alignment can be created in supply chains, and when and how much of each is needed.
  • An introduction to the design and management of the firm’s global production and supply networks, including off-shoring and outsourcing.
  • Development of the ability to undertake a statistical investigation from data collection through data analysis to making informed decisions and recommendations.
  • Development of strong quantitative and computing skills for the analysis of managerial issues.
  • A deep appreciation of how advances in technology and information systems are transforming organizations.

Learning Outcomes

Students in this major will substantially improve their abilities to:

  • analyze business processes and suggest how they can be improved.
  • identify critical factors in the design and management of global supply chains.
  • carry out statistical investigations of business issues without introducing a systemic bias or other errors.
  • apply appropriate theoretical and methodological approaches to business decision-making.
  • be an effective member of teams for the implementation of new information systems, the analysis of global supply chains, and the design and implementation of quality and productivity improvement projects.

For more information about the major, please feel free to view this slideshow.


Operations, Analytics and Systems

Curriculum: A total of 15 credits, including two required courses and three electives.
Required Courses:

  • Decision Analysis and Support Systems: OPIM 258
  • Global Logistics/Supply Chain Management: OPIM 262
Electives - Two electives must be from section A, while the third can be from section A or B

Section A: OPIM Courses:

  • Information Technology and Systems Management: OPIM 251
  • Electronic Commerce: OPIM 256
  • Developing and Managing Databases: OPIM 257
  • Project Management: OPIM 259
  • Business Forecasting: OPIM 274
  • Real Options Valuation: OPIM 277
  • International Operations: OPIM 296
Section B: Cross-Disciplinary Courses:
  • Derivatives: FINC 255
  • MATH 322
  • Entrepreneurial Finance: FINC 265
  • Marketing Research: MARK 221


Managerial Computing

Curriculum: A total of 18 credits, including three required courses and three electives.*
Required Courses:

  • Decision Analysis and Support Systems: OPIM 258
  • Introduction to Computer Science Using Ruby: COSC 015
  • Introduction to Information Systems:
  • COSC 016 or OPIM 251**
  • Global Logistics/Supply Chain Management: OPIM 262
  • Electronic Commerce: OPIM 256 (Prerequisite: COSC 016 or OPIM 251)
  • Project Management: OPIM 259
  • Developing and Managing Databases:
  • OPIM 257
  • Introduction to Information Privacy: COSC 011

* At most, two of these courses can be counted as Liberal Arts Electives.
** Credit cannot be given for both COSC 016 and OPIM 251.

For an overview of the required courses in this concentration, consult the undergraduate course catalog here.
Faculty Advisor
For questions about the OPIM major, students may contact the OPIM faculty advisor, Professor Betsy Sigman.
Professor Sigman also has her own blog.  
*This set of requirements for the IB major apply to the classes of 2015 and later. Students in earlier classes may choose to follow this set of requirements or the set already established for their respective class. Students in earlier classes are advised to meet with their advisor to determine the best course of action.