MBA Alumni Advisory Council
Fall Meeting: October 2, 2020*
*Tentative: dependent on health-related considerations
The mission of the MBA Alumni Advisory Council (MAAC) is to strengthen the engagement of Georgetown McDonough MBA alumni in the activities of the school and among the members of core constituencies — MBA alumni, students, and faculty and staff — toward the broader goals of the program.
Specifically, MAAC members have the following responsibilities:
- Advise Georgetown McDonough’s dean and senior associate dean for MBA Programs on MBA curricular, co-curricular, and alumni programs;
- Partner with the school’s Office of Alumni Relations to increase the active engagement of alumni in all aspects of the school’s goals and activities; and
- Promote broader alumni engagement in admissions and career services activities that are critical to the success of the school.
Alison Davis (MBA’00) , Chair
Executive Director, J.P. Morgan
Alison Davis is an Executive Director and Banker in the Private Bank at J.P. Morgan. Ms. Davis and her team advise clients on public and private investments, credit and liquidity needs, sophisticated estate and income tax planning including trust and charitable planning, as well as every day cash management. Ms. Davis brings over 18 years of experience delivering banking, capital markets and capital structure solutions to clients. Ms. Davis earned an M.B.A. from the McDonough School of Business at Georgetown University and is the Chair of the MBA Alumni Advisory Council. She also earned a B.S.F.S. in International Economics from the Walsh School of Foreign Service at Georgetown University, graduating magna cum laude. In 2017, she was recognized as one of Fairfield County’s “40 Under 40” and was recently inducted into the International Women’s Forum of Connecticut. In addition, she serves on the Board of Trustees at Ridgefield Academy and the Wadsworth Atheneum and on the Board of Directors of the Greenwich International Film Festival (GIFF).
Tara Scalia Quilty (MBA’97), Vice Chair
Wealth Management Advisor, Point Wealth Management
Tara Scalia Quilty is a Lead Advisor with a Wealth Management Team at Point Wealth Management. Quilty and her team advise clients on comprehensive financial planning, including retirement planning, small business planning, risk management, and executive compensation maximization. Quilty completed her undergraduate degree at Providence College and holds an M.B.A. from Georgetown University’s McDonough School of Business. Pollock lives with her husband Patrick and three children in Huntington, New York.
Ray Peloso (MBA’92), Chair Emeritus
President and Chief Executive Officer, Katabat
Ray Peloso is president and chief executive officer of Katabat and sits on the company’s board of directors. Katabat is a fast-growing, privately-held software firm providing robust customer experience management solutions for global lending institutions. Peloso holds both a Bachelor of Arts and a Masters of Business Administration from Georgetown University in Washington, D.C. Peloso resides in Fairfield, Connecticut with his wife and three daughters. Peloso’s personal interests include skiing and tennis, and he is an avid triathlete.
Shubber Ali (MBA’94)
Innovation Ninja, Accenture
Shubber Ali is a part of the Accenture leadership team focused on innovation and digital transformation. In his first five-year journey with Accenture, he built “Quantum Leap” (Accenture’s global innovation program) and led the firm’s innovation consulting work in Silicon Valley, serving large corporations globally in developing new ventures and bringing them to market. Also, Shubber was a co-founder, advisor, and angel investor in numerous startup ventures, including an innovative award-winning private equity backed technology company leveraging aerospace technology in the consumer products and informatics space. He is a regularly featured speaker on process and disruptive innovation and strategy topics, and has published numerous articles on topics ranging from innovation to management of core competencies in corporations. Also, Ali serves as a consultant to the World Bank on digital infrastructure in developing markets ,and was recently a member of the digital infrastructure working group for the World Economic Forum.
John Bottimore (MBA’87)
Vice President, International Business Development, BAE Systems Inc.
John Bottimore leads the international business development function at BAE Systems, Inc. He is responsible for interfacing with the sectors and group business development to grow Inc.’s international business. John has almost 30 years of defense industry experience, including assignments in Japan and Switzerland. Bottimore is a graduate of the University of Pennsylvania with a bachelor of science degree in chemical Engineering. He attended university on a four-year Navy ROTC scholarship and then served as a nuclear submarine officer in the U.S. Navy for four years. Bottimore then obtained an MBA from Georgetown University McDonough School of Business. Also, he is also a certified Six Sigma green belt and Project Management Professional. Bottimore is married with two children.
Bob Fragola (MBA’98)
Vice President Business Services, Global Tel Link
Bob Fragola is currently vice president of business services for Global Tel Link, the market leader in prison technology and government payment services. Fragola has performed multiple roles at GTL as it evolved through innovation and strategic acquisitions from a distressed payphone platform company, to the market leader in prison communications and full-service government payment services. Fragola holds an MBA from Georgetown University McDonough School of Business, and a B.A. in economics with a concentration in statistics from George Washington University. Bob lives in Fairfax, Virginia. He is a youth hockey coach for the Reston Raiders Hockey Club, and USA Hockey Referee.
Colleen Arons (MBA’94)
Co-Founder/CEO, Micasa Technologies LLC
Colleen Arons is a managing director at Gordon Brothers, a privately-held financial firm with global headquarters in Boston. Arons leads marketing for the firm and key deals in the retail and commercial and industrial sectors, directing advertising, direct marketing, digital media, content, sponsorships, and events. Also, Arons serves as the company spokesperson and manages media relations. She earned a B.A. in American studies and an M.B.A. at Georgetown University’s McDonough School of Business, where she was named a George F. Baker Scholar. Arons is an active Hoya and is also active with the Wang YMCA of Boston and YMCA Camp Huckins, a girls camp in Freedom, New Hampshire. She lives in Charlestown, Massachusetts with her husband and three children.
AJ Brancaccio (MBA’02)
Executive Director, MSCI
AJ Brancaccio is an Executive Director with MSCI specializing in risk solutions for top global banking institutions and investment firms. He is an innovative leader and seasoned financial professional with over 20 years of experience in capital markets and risk analytics, including bulge bracket and entrepreneurial firms. He holds a Bachelor of Science in Finance from Fordham University and an MBA from Georgetown University McDonough School of Business. AJ lives in Garden City, New York with his wife and two children.
Susan Carlson (MBA’95)
Founder, Susan Carlson Interiors
Susan began her career as a U.S. Senate staffer and later served in the administration of President George H. W. Bush. After receiving an MBA from Georgetown University in 1995, she pursued a career in corporate communications and advertising at Hill and Knowlton, Kirshenbaum Bond Senecal + Partners, and at IBM headquarters in Armonk, N.Y. She left IBM in the mid 2000’s to enroll in classes at the New York School of Interior Design and founded her design firm in 2008. She is married with two teenage daughters.
Stuart Chapman (MBA’13)
Director, Strategic Investment Group
Stu supports the operational due diligence of investment managers and investment vehicles, as well as Strategic’s internal control function. Prior to joining Strategic, he was a Senior Internal Auditor for Capital Markets at Fannie Mae. He also worked as a Financial Analyst at Standard & Poor’s and as a Senior Securities Analyst at Wells Fargo Bank. Stu holds an M.B.A. from Georgetown University’s McDonough School of Business and a B.A. in Economics from Vanderbilt University. He is a Certified Internal Auditor (CIA), Certified Financial Services Auditor (CFSA), and has a Certification in Risk Management Assurance (CRMA).
Kevin Cognetti (MBA’07/JD’07)
Senior Director, Pfizer INC.
Koma Fischbein (MBA’06)
Koma Gandy Fischbein is a director, at Codecademy. She is responsible for overseeing and managing a portfolio of projects and programs to deliver operational efficiencies, revenue opportunities and cost savings within Codecademy. Koma is a U.S. Navy veteran, and spent 15 years on active duty and in the reserves as surface warfare officer. Koma was the first woman to become part of ship’s company on the USS MOUNT VERNON (LSD-39) and served under the first woman to command a Navy combatant.
Tania Galarza (MBA’05)
Senior Director, Marriot International
Tania is the Senior Director, Marketing Strategy & Performance for Marriott International. Over her career, she’s worked in varied industries such as financial services, consulting and hospitality. With a passion for strategy and marketing, Tania has positioned organizations to best serve their customers and stakeholders. To do so, she has worked closely with leadership to align on priorities and find solutions to business challenges. Her achievements have ranged from building multi-year strategic plans to developing customer centric go-to-market strategies for multi-brand portfolios that drive the business today and for the future.
Since 2012, Tania has worked at Marriott’s global headquarters in Bethesda, MD. Her focus has been supporting the Marketing organization in meeting its vision by managing direct reports, cross functional teams, consultants and agencies. Driving strategy at Marriott, Tania currently helps Marketing leadership align global priorities for investing enterprise wide marketing dollars. Her global role seeks to ensure alignment across brands and continent teams to execute a consistent go-to-market approach.
Outside of her daily work, Tania serve as a board member of the Marriott Employee Federal Credit Union whose mission is to deliver affordable financial services to all Marriott employees and their families. She’s also a member of the MAAC’s Mentorship subcommittee.
David Granson (MBA’98)
Managing Director,Goldman Sachs
Fernando Gutierrez Eddy (MBA’00)
Chief of Resource Mobilization, UN Women
Gutierrez Eddy has worked in the United Nations for close to twenty years, focusing on developing partnerships across both government and the private sector to reach the most marginalized populations and secure their human rights as well as productive integration in communities. For UNICEF, he mobilized resources to enable the Sustainable Development Goals as related to children, whether on health, education, child protection, or social inclusion. More recently, he oversees UN Women’s partnerships and resource mobilization, to advance SDG-5 on gender equality and women’s empowerment. Gutierrez Eddy was appointed by the UN Secretary General to the Board of Trustees of the UN International School in New York, and he serves in the Education and Fundraising Committees of Qualitas of Life Foundation, helping bring financial literacy to the Hispanic community of New York City. He serves in the MBA Alumni Advisers Council at the Georgetown McDonough School of Business. He is a member of the Harvard Alumni Angels Group in New York, investing in early stage startups. Gutierrez Eddy holds a BA from the University of St. Andrews, an MBA from Georgetown University, and an MPA from the Harvard Kennedy School.
Charles Harris (MBA’98)
Principal, Stoneworth Financial
Charles Harris is one of the founding partners of Stoneworth, a boutique investment bank in Houston, where he has worked on investment banking engagements in a wide variety of sectors, including business aviation, technology, energy, oil field services, and manufacturing. Harris holds a B.S. in finance from the University of Vermont and an MBA from Georgetown University McDonough School of Business. Since graduating from Georgetown McDonough, Harrishas been active with the Georgetown community, including serving as the president of the Georgetown Club of Houston. Harris is fluent in Spanish and has a working knowledge of Portuguese. He enjoys spending his free time hiking, sailing and scuba diving. Harris currently lives is Houston, Texas with his wife Erica and their two children.
Lindsey Johnson (MBA’12)
President, US Mortgage Insurers
Lindsey Johnson currently serves as President of U.S. Mortgage Insurers (USMI). USMI is leading private mortgage insurance association, comprised of five of the six U.S. mortgage insurance companies in the country. As President of USMI, Lindsey works with member companies to advance the value of private mortgage insurance (MI) to borrowers and to taxpayers and to promote a sustainable housing finance system backed by private capital.
Kristin Kelly (MBA’00)
Philanthropist, Alex’s Lemonade Stand Foundation
After receiving a bachelor’s degree in Biology and Psychology from Carnegie Mellon University, Kristin began her career in healthcare marketing in Washington, DC. Kristin earned her MBA from Georgetown University in 2000 and went on to pursue a career in brand management at Lancome, a division of L’Oreal. She later became a merchandising executive at Cole Haan’s design offices in New York, NY. Kristin is married and is the proud mother of two very active boys. Since 2009, Kristin has held numerous leadership roles in the Parents’ Association at her children’s school, as well as in local community organizations such as the Greenwich Land Trust. As a board member of the Alex’s Lemonade Stand Foundation, the nation’s largest pediatric cancer research charity, Kristin founded a series of celebrity chef dinners which have raised over $700k for pediatric cancer research since 2017.
Milbert Kiggundu-Bentham (MBA’00)
Senior Vice President, Bank of America
Briana Lichter (MBA’97)
CFO, DuMonde Ventures, Inc.
Briana leads DuMonde Ventures’ comprehensive corporate finance consulting services. She has over twenty years of financial operational experience in organizations ranging from large publicly-traded Fortune 1000 companies like WD-40, Thermo Fisher Scientific and 3Com, to small lifestyle brands and startups across nearly every sector. Briana is a committed partner to her clients as they seek to better understand and utilize their financial data to make better decisions. Briana holds Bachelor of Arts degrees in International Relations and Economics from Bucknell University, and an MBA from Georgetown University’s McDonough School of Business. Briana has served as an alumni interviewer with Georgetown’s Admissions Ambassador Program for almost 20 years. Briana lives in San Diego with her husband and fellow Georgetown MBA, Kris, and their teenage twins.
Frank Manzella (C’90, MBA/JD’94)
Chief Development Officer, Press Ganey
Frank J. Manzella is chief development officer at Press Ganey. He oversees all acquisition and integration activities to drive the organization’s corporate strategy and growth initiatives. With extensive health care transaction experience totaling more than $20 billion, Manzella brings deep expertise in executing complex strategic and financial transactions that generate substantial client value and accelerate corporate growth. Manzella serves on the board of directors of RoverMed, a drug delivery company with nano-capsule technology capable of delivering drugs directly to the nucleus of infected cells. He is chairman of the Michael Manzella Foundation, a not-for-profit dedicated to education, cancer research, children’s causes and the arts. Manzella holds B.A., MBA, and J.D. degrees from Georgetown University.
Lisa Mayr (MBA’98)
Chief Financial Officer, MicroStrategy
Lisa is the chief financial officer of MicroStrategy. She has over 25 years of experience in corporate finance and has held a number of leadership roles in both public and privately-held companies. Mayr serves on the board of STEM for Her, a program that fosters interest for women and girls in STEM-related careers, and is an active volunteer with the Animal Welfare League of Arlington. Mayr has an MBA from Georgetown University and an undergraduate degree from American University. She was named one of Washington DC’s Top CFOs by Trending 40 in 2016 and was a finalist for the 2017 Women in Technology Leadership Award. Mayr is also on the steering committee for the Greater Washington CFO Network.
Justin McMahan (MBA/MSFS’09)
Justin Edward McMahan is a director with CitiBank based in Palo Alto. Justin holds a B.A. from University of California Berkeley and a MBA and M.Sc. from Georgetown University where he concentrated on finance and foreign policy, respectively. His professional affiliations include the Society of International Business Fellows (SIBF), the Georgetown University McDonough School of Business MBA Alumni Advisory Council and the Aspen Group. McMahan and his wife Andrea reside in Burlingame, California, with their two boys William and Gavin.
Svetoslav Nikov (MBA’97)
Partner & Portfolio Analyst, Cyrus Capital Partners
Svetoslav Nikov is a Partner and Portfolio Analyst at Cyrus Capital Partners. Mr. Nikov has over 21 years of experience with sub-investment grade debt issuers. Prior to joining Cyrus, Mr. Nikov was a Director in the Leveraged Finance Group of Citigroup where he focused on debt financing transactions for leveraged companies controlled by financial sponsors as well as issuers in the chemicals, packaging and building materials industries. Prior to joining Citigroup in 2001, Mr. Nikov worked in the Leveraged Finance Group of JPMorgan and in the Emerging Markets Economic Research department of Goldman Sachs. Mr. Nikov holds an M.B.A. from Georgetown University and a B.A. with a dual major in Economics and Business Administration from the American University in Bulgaria.
Tom Ortenzi (MBA’93)
Principal Program Manager, Microsoft
Tom Ortenzi has worked for Microsoft for 6 years developing data center strategies and product expansion plans for its cloud offerings. Prior to transitioning to the technology sector, he worked as a financial/economic consultant quantifying business losses from breaches of contract, theft of intellectual property, and antitrust actions for Fortune 500 corporations involved in various types of legal disputes. In this role he supported testifying expert witnesses who are researchers at leading universities, deans of top business schools, and advisers to US Presidents. Tom earned a B.S. in Petroleum Engineering from Penn State University and was an MBA scholar at the McDonough School of Business. He is a CFA Charterholder and has lived and worked internationally for nearly a decade. Currently he resides in Seattle with his partner and volunteers with several nonprofits. In his spare time, Tom is a runner, an avid traveler, and enjoys studying and practicing multiple languages.
Bradford Page (MBA’08)
Director, Head of Environmental Services William Blair & Co.
Bradford Page is the head of environmental and industrial services investment banking at William Blair & Co. in Chicago. Brad has spent 14 years in investment banking advising both public and private companies on mergers and acquisitions, divestitures, spin-outs, strategic alternatives, and debt and equity financings. Page received his MBA from Georgetown University and B.A. in economics from Denison University. He is on the executive committee of the Auxiliary Board of the Shedd Aquarium, the board of the Ethan Lindberg Foundation, and active in the Chicago Council on Global Affairs. Page lives with his wife and three children in Winnetka, Illinois.
Preston Parker (EMBA’09)
Partner, KPMG LLP
Preston Parker is a seasoned leader and engagement partner with more than 20 years of experience leading large-scale engagements in transaction advisory, restructuring, strategy, and operations consulting. His experience includes integration, buy- and sell-side, operational carve-out transactions, tax-free spins, bankruptcy, GAAP to IFRS transitions, Sarbanes-Oxley Act (SOX) compliance, shared services implementation, and enterprise software implementations. Also, he sits on the firm’s Global Center of Excellence for Integration and Separation, which coordinates the firm’s activities on cross-border deals. Parker has a strong international background having led transactions in over 100 countries around the world.
Elizabeth Pollock (C’04, MBA’10)
Senior Director of Global Consumer Marketing, Performance Health
Elizabeth Pollock oversees global consumer brand marketing and innovation for Performance Health. As a marketer and general manager with a small business mindset and passion for genuine consumer engagement, Elizabeth Pollock has more than fifteen years of experience in developing strategic brand plans, new products, compelling campaigns and integrated consumer engagement programs. With an MBA and B.A. from Georgetown, Pollock is a proud supporter of the university, serving on the MBA Alumni Advisory Council and as an undergraduate alumni interviewer with Georgetown’s Admissions Ambassador Program.
Al Ribeiro (MBA’07)
Global Corporate Affairs Lead, Pfizer Oncology
Al Ribeiro is the Global Corporate Affairs lead for Pfizer Oncology, leading the strategic integration of public affairs, communications, and external engagement initiatives around the world and serving as a member of the oncology leadership team. Ribeiro earned his MBA at Georgetown University’s McDonough School of Business, where he also worked on an economic development project in Johannesburg, South Africa . Also, he completed a program at Oxford University in international management. Ribeiro has a B.A. in political science from The College of New Jersey. He was awarded Georgetown’s 1820 Graduate Service Award in 2015.
Elizabeth Ross-Ronchi (MBA’99)
Vice President of Global Field Enablement, American Express
Elizabeth is currently vice president of global brand and field enablement within Global Commercial Services, a division of American Express. Ross-Ronchi is known for her balance of big conceptual thinking and a relentless focus on outcomes. She has a track record of success in driving growth through new product innovation as well as new customer experiences. Also, she has brought to market innovative integrated marketing strategies and led customer facing sales and operating teams. When not working, Ross-Ronchi can be found on an outdoor adventure with her husband David and son Max.
Antal Runneboom (MBA’98)
Managing Director, Lion Tree Advisors
Antal worked for UBS Investment Bank for fifteen years, spending time between their London, San Francisco, and New York City locations. At UBS, served as the Managing Director in the firm’s Technology Investment Banking practice. He currently works in San Francisco at Lion Tree Advisors as the Managing Director where he advises clients on Technology Mergers and Acquisitions.
Avinash Sahi (MBA’03)
Vice President of Global Innovation. Johnson Controls
Avi Sahi worked as Vice President of Global Innovation & Digital Transformation at Johnson Controls Inc. until recently. Sahi earned a MBA from Georgetown University, most of a M.A. in Latin American economics from New York University, and a B.S. in finance from Rutgers University.
John Saunders (EMBA’17)
Founder, Forward Advisory Solutions
After spending over 23 years working for OppenheimerFunds, most recently as a SVP, Divisional Sales Manager, Mr. Saunders has founded an advisory firm, Forward Advisory Solutions. This firm was built to help early and late stage companies effectively execute on driving sales results and building sustainable, innovative cultures. Mr. Saunders received his B.S. in economics from the University of Wisconsin, Madison and his MBA from the Georgetown McDonough School of Business. In his free time, Mr. Saunders enjoys spending time outdoors with his young family and being a mentor in the Georgetown EMBA program.
Pat Sheridan (EMBA’09)
Founder & Partner, Modus Create Inc.
Devin Talbott (MBA’03/JD’03)
Founder & Managing Partner, Enlightenment Capital
Devin is the Founder and Managing Partner of Enlightenment Capital. Prior, he was a Vice President with D. E. Shaw’s direct capital strategy, where he helped establish the group’s Washington, DC area office and built its defense & government vertical. Prior to that, Devin was at TCG Financial Partners, a merchant bank founded by former Defense Secretary William Cohen, focusing on the defense & government sector. Devin began his career in the mergers & acquisitions group at Lazard in New York and worked part-time at The Carlyle Group during graduate school. He received his J.D. and MBA degrees from Georgetown University, and his B.A., magna cum laude, in Law and Spanish from Amherst College, where he was a four-year varsity soccer player (NCAA Final Four; NESCAC All-Academic). Devin co-founded GenerationEngage (a youth civic engagement non-profit), is on the board of DC SCORES (a non-profit that provides after school and summer programming that combines soccer, poetry, and service-learning), was named to M&A Advisor’s “40 Under 40” (as an emerging leader in the finance industry before the age of 40), is a former term member of the Council on Foreign Relations and former advisory board member of the Aspen Security Forum, and is a member of the New York State Bar.
Stephen Tansey (MBA’01)
Executive Director President, York Container Company r, Morgan Stanley
Tansey is President of York Container Company, an independent corrugated packaging manufacturer in south-central Pennsylvania. Active in the community, Tansey served two terms as an elected Jackson Township Supervisor, 2 years as Commissioner for Northern York County Regional Police Department and is currently on Pennsylvania Governor Wolf’s Advisory Board on Energy, Business and Economic Development. He also serves as a member of the Board of Trustees for York College of Pennsylvania and York Academy Regional Charter School, is a member and past-Chairman of the Pennsylvania Chapter of the Young Presidents’ Organization (YPO), and is a member of the Knights of Columbus. Tansey has an M.B.A. from the McDonough School of Business at Georgetown University and a B.S. degree in Finance from the Leavey School of Business at Santa Clara University. Tansey lives in York with his wife, Jennifer, and their three sons.
Devin Thomas (MBA’09)
Executive Director, Morgan Stanley
Devin Thomas is an executive director in the investment banking division of Morgan Stanley where he specializes in executing M&A Advisory transactions for technology clients. Thomas earned his MBA from Georgetown University and was a Landegger honors fellow at Georgetown University’s Walsh School of Foreign Service. He earned his B.S. in accounting from Clemson University. He lives in New York with his wife Dendy and their son Gadsden.
Bill Van Dyke (MBA’95)
Senior Director, Apple Inc.
Bill Van Dyke is senior director of finance at Apple Inc. in Cupertino, California and a graduate of the Georgetown McDonough MBA program. He spent the early part of his career after Georgetown in the investment banking industry before moving to Silicon Valley and the technology industry in 1999. Van Dyke held a variety held of technology finance roles at companies including Intuit and Yahoo before joining Apple in 2010. He and his wife Alison (MBA ’95) and their three children reside in Menlo Park, CA.
Silvia Veitia Smith (MBA’98)
President and CEO, Yorkshire Advisory Group
Silvia Veitia Smith is the president of Yorkshire Advisory Group, a certified women-owned company focused on financial advisory and mergers & acquisitions. She has worked domestically and throughout Latin America with public and private sector clients in the energy, transportation, technology, banking and real estate industries. Additionally, Ms. Smith led fundraising campaigns to implement new STEM labs in Miami Beach public schools and helps high school students in their efforts to bring Robotics to underserved elementary schools. She is the McDonough School of Business Miami Alumni Ambassador and an active alumni interviewer with Georgetown’s Admissions Program. Ms. Smith has an MBA from Georgetown, three undergraduate degrees from the University of Delaware and completed a graduate management program at Oxford University. She is fluent in Spanish and proficient in Portuguese and Italian and lives with her husband and two daughters in Miami Beach.
Sandeep Vishnu (MBA’94)
Sandeep Vishnu is a partner at Capco, where he leads the risk and data practices for North America. He focuses on risk management, financial analysis, data supply chain, data science, management/regulatory reporting, compliance, and operational/control issues for banks, asset managers, insurers, and other financial service firms. Vishnu has authored multiple white papers and articles on risk and compliance, published in various outlets including industry journals. He has been a speaker at several industry events, served as an advisor to industry forums, and coined the phrase “enterprise friction” to define the mandate for risk management.